Mercor is hiring on behalf of a leading AI lab to bring on Software Engineers to work across key infrastructure and developer experience initiatives. This is a high impact role focused on improving internal tooling, reliability, and infrastructure velocity. You will collaborate closely with engineering teams to build scalable systems, improve developer workflows, and standardise infrastructure practices.

Work-streams

1. Developer Experience (CI / Infra Reliability)

• Improve CI performance, reliability, and observability
• Build runner autoscaling and system hardening
• Implement alerting and notification systems
• Increase visibility into CI pipelines and failures

2. Developer Experience (CLI & Tooling)

• Enhance CLI usability and discoverability
• Build telemetry, observability, and performance improvements for CLI tools
• Improve SDK/shared library ergonomics (stable APIs, versioning, templates)
• Develop tooling insights (e.g., usage visibility)

3. IT Systems / SaaS & Procurement

• Manage and optimise SaaS tools and configurations
• Build systems for procurement intake and vendor inventory
• Implement and maintain:
• Google Workspace administration
• SAML-based SSO
• SCIM provisioning with RBAC controls

4. Infrastructure “Paved Roads” (Pulumi / IaC)

• Build reusable Pulumi modules and service templates
• Standardise baseline infrastructure stacks (logging, monitoring, tagging, budgets)
• Reduce drift and copy-paste infra patterns
• Add safety checks and guardrails for faster, safer deployments

Requirements

• Strong proficiency in Python
• Experience with backend systems, infrastructure, or developer tooling
• Familiarity with at least one relevant area:
• CI/CD systems (e.g., GitHub Actions, Buildkite, etc.)
• CLI tooling and developer platforms
• SaaS/IT systems (SSO, identity, provisioning)
• Infrastructure-as-Code (Pulumi, Terraform, etc.)
• Ability to work independently in a fast-paced environment
• Strong problem-solving and systems thinking

Availability & Collaboration

• Commitment: \~20 hours per week
• Must be available for 2 × 45-minute syncs weekly
• Scheduled during PST work hours (Monday & Thursday)

Application Process

• Apply here: https://t.mercor.com/W829e
• Submit your resume
• Complete AI interviews